White Paper

Workforce Management Benchmark Report: Q1 2020

Tuesday, April 21, 2020

Since our Annual Workforce Management Benchmark report release in February, the world of work has fundamentally changed due to the COVID-19 pandemic.  Employers need context and benchmarks to make fast, accurate, cost-effective decisions – even in the best of times. During hyper-uncertainty, organizations with access to predictive data-science insights have the edge they need to anticipate and plan for optimal workforce planning.

Our exclusive Workforce Management Q1, 2020 report offers a predictive, quarterly snapshot of talent volatility across major industries, job functions, metropolitan statistical areas (MSAs), and states. Key findings include:

  • The total percentage of workers in the top volatility categories is up 27% since the 2019 Annual Benchmark report. That means 11% of all professional employees and knowledge workers are now considered highly likely to be open to unsolicited recruitment messages, compared to 8% at the end of last year. The 3 percentage point increase translates to four million additional workers at risk in these job categories.
  • Historically stable job categories are increasingly volatile, including critical roles. Examples of job categories with the highest at-risk percent increase include Healthcare workers, Teachers, and Skilled Trade (mechanics, electricians, service technicians, etc.).
  • New York, at 27% above the national average, is now the state with the highest workforce volatility ranking – replacing the District of Columbia. New York is also the epicenter of the US COVID-19 pandemic with the highest number of cases per capita.

Download our complimentary Q1, 2020 benchmark report to learn more about the pandemic-driven labor market changes we’re seeing by completing the form below.

For additional insights, read our press release.