May 8, 2019
Leading global workforce management provider recognized for superior customer satisfaction and cutting-edge technology for the tenth consecutive year ORLANDO, Fla.–…
Here are just a few examples of how we’ve helped hundreds of organizations make workforce management more efficient and effective.
A leading digital cable television and telecommunications organization with 22,000 employees and $20 billion in annual revenue had realized significant savings within two years of implementing Workforce Logiq’s integrated managed services provider (MSP) and vendor management system (VMS) solution. Based on this proven success, we advised them to expand their program to include additional requisition types, including those service providers engaged under a statement of work (SOW) – a multi-million dollar opportunity representing their largest contingent spend area.
The customer’s challenges included:
Workforce Logiq conducted workshops and discovery sessions to assess the current steps in the professional services provider engagement process. Our due diligence revealed:
Based on these findings, we implemented independent contractor evaluation, service provider vetting, and resource classification that included:
Workforce Logiq implemented a custom MSP and VMS solution that included independent contractor evaluation, service provider vetting, and resource classification. By eliminating all supplier bias from the procurement process and leveraging our patented and patent-pending technology,
Workforce Logiq helped the customer achieve:
The Workforce Logiq solution has provided increased visibility and control over our professional services program spend. This has ultimately improved our strategic planning and influences our policy decisions for service provider optimization, program compliance, and cost saving measures."
A 150-year old leading health sciences university—with a faculty including multiple Nobel Laureates—recognized an urgent need to improve its non-medical contingent workforce program to increase recruitment efficiency for growth – as well as update candidate types and qualifications to better reflect its changing service delivery priorities.
As important, the university’s contingent recruiting was extremely decentralized, with professional schools, medical center, and hospitals—all using separate processes, systems, and metrics with which to track and measure success.
Key challenges included:
Workforce Logiq’s experts leveraged integrated Managed Services Provider program and Vendor Management System (VMS) to provide the insights and flexibility the university needed to increase visibility and performance of its contingent workforce management program.
As part of this approach, Workforce Logiq:
Workforce Logiq helped reduce hiring cycle times by over 40%."
This 125-year old petroleum and petrochemical manufacturing and distribution company, with nearly 5,000 retail outlets in the United States, urgently needed to improve the overall performance and return-on-investment of its contingent workforce program. Leveraging contingent workers enabled the organization to remain flexible in adapting to rapid changes in market conditions and to innovate in a highly competitive industry.
The significant challenges in this company’s highly strategic contingent labor program included:
The company selected Workforce Logiq to provide a complete workforce management solution—including an integrated Managed Service Provider (MSP) program and Vendor Management System (VMS) and an Employer of Record (EoR) program—to transform the way it procured and managed contingent workers and services. Our solution improved visibility and cost-effectiveness and included:
We reduced compliance and financial risk by working with Workforce Logiq and moving to standard and consistent contracts and rate negotiations."
An 80-year old, multi-national automaker with more than 350,000 employees approached Workforce Logiq to solve the governance and demand management needs of their contract review, negotiation, and approval processes. The challenges covered a wide range of product and service buying programs, including the purchase of software licenses, cloud services, and professional services with their Statement of Work (SOW) agreements.
Workforce Logiq’s initial discovery session revealed:
By realigning the contract process, standardizing contract templates, utilizing our risk assessment methodology, and leveraging our contract experts, Workforce Logiq helped the customer achieve:
With Workforce Logiq, we manage hundreds of monthly contract reviews and negotiations, enhancing visibility on over $400 million in annual spend. "
An audio infotainment and education provider–with programming in nearly 40 languages—required a large volume of narrators to record audiobooks as well as a regular stream of production talent. Many of these resources were affiliated with unions requiring customer contributions to union health and retirement funds. Due to union reporting requirements that included sensitive data, this company approached Workforce Logiq to add a layer of protection—with Workforce Logiq becoming the primary point-of-control and management of this freelance workforce.
In addition, the customer faced these challenges:
After consulting with the customer to understand their challenges, Workforce Logiq implemented a custom approach that included the following:
By managing the enrollment process and full lifecycle of freelancer engagements, Workforce Logiq provided this customer with the following benefits:
Workforce Logiq created a custom solution that managed hundreds of unique invoice requirements – while keeping us compliant with our unions and other stakeholders."
A large gaming company with 1,500 employees and nearly $900 million in annual revenue, rightfully denied an unemployment insurance claim for a worker it had engaged as an independent contractor. The company noted that the worker had been issued an IRS Form 1099 and was ineligible for unemployment benefits. This denial, however, triggered an audit by the California Employment Development Department (EDD) with a look-back period that covered a time when the company lacked a central repository for contracts and documentation. With no evidence to justify the 1099 payments for the majority of its workers, the organization faced a penalty of more than $800,000.
The customer’s challenges included:
Workforce Logiq helped the client both avoid the significant penalties and ensure that future engagements would both meet the standards for an independent contractor engagement and be documented properly.
Our solution included:
As part of our independent contractor management process, Workforce Logiq:
Workforce Logiq’s independent contractor compliance solution reduced our obligation by 93%."
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