The Issue

Without a global contingent workforce management program, this fast-growing, $3 billion social media company with more than 8,700 employees globally was experiencing issues, including:

• Managers sourcing resources without vetting processes or contracts with suppliers in place, exposing the customer to employment and financial risks
• Existing recruiters were often unfamiliar with local legislative requirements and tax laws governing workers in other countries
• Lack of visibility into usage and lack of control over potential risks

Our Approach

This customer sought improved visibility and control for spend and usage, requiring consistent and best-practice procedures. Workforce Logiq provided an integrated, vendor-neutral MSP and VMS to manage their growing utilization of contingent workers in the US.  The initial scope of this program included:

• Full life cycle management of all temporary workers sourced through third-party staffing suppliers
• Employer of record payroll solutions for self-identified contingent workers
• Independent contractor evaluation and validation services to protect the company from the risks associated with worker misclassification

The Results

Workforce Logiq’s global payroll service delivery team and international network of payroll service providers enabled the company to engage pre-identified workers in 99 countries. Because of our expansive program, this customer gained the following benefits of our payroll solution:

• Single point-of-contact
• Improved economics
• Decreased risk
• Greater transparency into all aspects of the contingent workforce

By freeing internal resources to focus on recruitment activities and leveraging their internal employment brand to source contingent workers, 89% of the company’s contingent workforce consisted of payrolled workers–rather than sourcing through third-party staffing suppliers. As a result, the company achieved cost reductions vs. the prior year of 26% in the U.S. and 59% internationally.