Last Updated: January 6, 2021
Note about Customer and Supplier Data: We may receive Personal Information contained in the files, documents, data, and other materials we receive in connection with your Agreement (“Customer and Supplier Data”). We use and disclose this Customer and Supplier Data as described in your Agreement.
“Personal Information” is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household, such as your name, email address, IP address, telephone number, and broader categories of information such as your professional, educational or health information, commercial information and internet activity.
We may collect Personal Information:
The categories of Personal Information that we collect from you depend on your interactions and engagement with us. For example, we collect:
In addition to the purposes for collection described above, we also collect each category of information for the purpose of maintaining our relationship with you and performing services, which include:
Note to Job Applicants: When creating a profile and submitting your application, we will collect the following categories of Personal Information about you: Direct Identifiers, Internet Activity Information, Professional and Employment-Related Information, and other information or preferences you may include in your resume and cover letter. We use your Personal Information to evaluate your candidacy for the job opening(s) you apply to and other job openings at Workforce Logiq that we think may interest you based on your preferences. We may also evaluate your Personal Information using internal and third party business analytics tools and algorithms to discover ways to improve our business, identify trends in our job applicants and workforce, and enhance our service offerings.
We may share your Personal Information in the following circumstances:
You may adjust your browser settings to block cookies or warn you when a cookie is dropped. If you choose to restrict cookies, some functionality and features of the Sites may be unavailable. To opt out of specific service providers’ cookie technologies, you may visit the following:
Do Not Track Signals: Your web browser may have settings that allow you to transmit at “Do Not Track” signal when you visit various websites or use online services. Like many websites, the Sites are not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, you may wish to visit http://www.allaboutdnt.com/.
Certain functionalities on the Sites permit interactions that you initiate between the Sites and third-party services, such as social networks (“Social Features”). Examples of Social Features include features enabling you to send content such as contacts and comments between the Site and a third-party service; “liking” or “sharing” our content; and features that otherwise connect the Sites to a third-party service (e.g., to pull or push information to or from the Sites). If you use Social Features, and potentially other third-party services, information you post or provide access to may be publicly displayed by the third-party service you use. Also, both Workforce Logiq and the third party may have access to certain information about you and your use of the Sites and the third-party service.
You may unsubscribe from receiving promotional emails from us by following the instructions provided in those email communications, or by emailing us at email@example.com. Please note that even if you opt out of receiving promotional communications from us, we may continue to send you non-promotional emails, such as communications regarding our ongoing relationship with you.
We provide certain California residents the privacy rights listed below in accordance with the California Consumer Privacy Act (CCPA).
You may exercise your right to know and your right to deletion two-times a year free of charge. To exercise your right to know or your right to deletion, contact us at 1-877-809-3318 or complete our “California Consumer Request” form.
We will take steps to verify your identity before processing your request to know or request to delete. We will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the individual about whom we collected Personal Information. If you have an Account with us, we will use our existing Account authentication practices to verify your request. If you do not have an Account with us, we may request additional information about you. We will only use the Personal Information provided in the verification process to verify your identity or authority to make a request and to track and document request responses, unless you initially provided the information for another purpose.
You may use an authorized agent to submit a request to know or a request to delete. When we verify your agent’s request, we may verify both your and your agent’s identity and request a signed document from you that authorizes your agent to make the request on your behalf. To protect your Personal Information, we reserve the right to deny a request from an agent that does not submit proof that they have been authorized by you to act on their behalf.
If you are located outside of the United States and provide us with your Personal Information or use the Sites from outside of the United States, your information will be transferred to, stored and processed in the United States and other countries where Workforce Logiq or its vendors operate. While we take steps to comply with the data protection laws applicable to us, such laws may differ from the data protection laws in your country. By using the Sites or providing us with your Personal Information, you understand that your Personal Information will be collected from and processed in the United States and other countries where Workforce Logiq or its vendors operate. As such, your Personal Information may be subject to access by law enforcement and other government entities, including courts and tribunals, in accordance with laws applicable in those jurisdictions.
Workforce Logiq participates in the U.S.-EU Privacy Shield Framework and is committed to processing all Personal Information received in reliance on Privacy Shield in accordance with the Privacy Shield Principles. In this section, “Personal Information” is defined in accordance with the U.S.-EU Privacy Shield Framework.
Under the Privacy Shield Principles, individuals have the right to opt out of (i) disclosures of their Personal Information to third parties; or (ii) uses of their Personal Information for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by the individual. In certain situations, Workforce Logiq may be required to disclose Personal Information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
We may transfer data to third parties, including business partners, affiliates, and service providers. In accordance with the Privacy Shield Principles, Workforce Logiq is liable for any processing of Personal Information by such third parties that is inconsistent with the Privacy Shield Principles unless Workforce Logiq was not responsible for the event giving rise to any alleged damage.
We are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.
Please contact us with any questions or concerns relating to our Privacy Shield certification. If we are unable to resolve your questions or concerns, you have the right to contact our independent recourse mechanism, the American Arbitration Association (“AAA”) a U.S.-based alternative dispute resolution provider, free of charge. Visit the ICDR/AAA Privacy Shield Program website http://go.adr.org/privacyshield.html for additional information about how to file a complaint. In certain circumstances, the Privacy Shield Framework provides the right to invoke binding arbitration to resolve complaints not resolved by other means.
The following Workforce Logiq entities are certified under the Privacy Shield: APC Workforce Solutions II, LLC; APC Workforce Solutions III, LLC; Engage Talent, LLC; Job Market Maker, LLC; Quick Acquisition, LLC; and ZeroChaos, LLC.
In addition to Privacy Shield, Workforce Logiq also may transfer Personal Information in accordance with standard contractual clauses approved by the European Commission, which impose data protection obligations on the parties to the transfer.
For further information on the mechanism(s) used to transfer your Personal Information, please contact us at firstname.lastname@example.org.
We are required to comply with the European Union (“EU”) General Data Protection Regulation and applicable local laws with regard to certain Personal Information we collect. For such Personal Information, the Workforce Logiq entity identified at the time of collection is the data controller of the Personal Information. In this section, “Personal Information” is defined in accordance with the General Data Protection Regulation.
We collect your Personal Information detailed in “How We Collect and Use Your Personal Information” pursuant to the following lawful bases:
|Use of Your Personal Information||Categories of Personal Information||Lawful Basis for Processing|
|Onboard you as a customer or supplier, maintain or service your Account, process and fulfill your requests, verify your identity, and perform other activities that are part of our service offerings||Direct Identifiers, Commercial Information, Internet Activity Information, Professional and Employment-Related Information, and Profile Information||Depending on the circumstances, our processing may be based on our contract with you, your consent, or our legitimate interests (to provide you with information you need and to respond to your requests).|
|Improve our services, including to run analytics, improve the artificial intelligence tools and algorithms we use, assess the quality of our services, and for other related internal business purposes.||Direct Identifiers, Commercial Information, Internet Activity Information, Professional and Employment-Related Information, and Profile Information||Our processing may be based on our contract with you, our legal obligations, and our legitimate interests (to increase the efficiency and quality of our services).|
Confirm your balances and manage other aspects of your financial transactions.
|Direct Identifiers, and Commercial Information||Our processing may be based on our contract with you.|
|Send you messages promoting our products and services, including webinar information, newsletters, special reports and other marketing communications.||Direct Identifiers, Commercial Information, Internet Activity Information, Professional and Employment-Related Information, and Profile Information||Similar to above, our processing may be based on our contract with you, your consent, or our legitimate interests (to provide you with information you need and to respond to your requests).|
|Administering and improving our Sites, including to measure the effectiveness of the Sites, help diagnose problems with our server, see where Site traffic is coming from, and to identify our Site users||Our processing may be based on our legitimate interests (to increase the efficiency and quality of our services).|
|Ensure the security and integrity of the Personal Information we process and to prevent and address fraud, breach of policies or terms, and threats or harm||Our processing is based on our legal obligations and our legitimate interests (to analyze and improve safety and security).|
|Comply with our legal, regulatory and risk management obligations, including establishing, exercising and/or defending legal claims||Our processing is based on these legal requirements.|
|Evaluate job applications submitted via our careers portal and Self-Sourcing Platform, including automated processing of applications.||
Direct Identifiers and Professional and Employment-Related Information
|Our processing may be based on a potential personnel contract with you, our legal obligations (including in the field of employment law) and our legitimate interests (to make the best recruitment decisions for our business).|
In limited circumstances, we may collect Special Categories of Personal Information if they are included or inferred by your job application materials. We only process Special Categories of Personal Information if you have provided your explicit consent to us or a third party, the processing is necessary to meet a legal or regulatory obligation, the processing is in connection with the establishment, exercise or defense of our or our client’s legal claims or is otherwise expressly permitted by law. Special Categories of Personal Information includes information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, and data concerning health, sex life, and sexual orientation.
If we need to collect Personal Information by law or under the terms of a contract we have with you and you fail to provide us with the information when requested, may not be able to perform the contract we have, or are trying to enter into, with you. We will inform you of any mandatory Personal Information we require from you and the consequences if you fail to provide it.
Automated Processing: Our artificial intelligence technologies use automated processing and profiling to improve and deliver our services. This processing allows, for example, recruiters to filter potential job applicants based on certain specified or perceived characteristics, such as skill set or salary expectation. We rely on our legitimate interests for this automated processing, to which you have a right to object. We are not making decisions with Personal Information that would create significant legal effects for you.
EU Privacy Rights: You may have the right to access Personal Information maintained about you and to impose certain limits on the use and disclosure of your Personal Information. Subject to certain conditions, you have the followings rights with regard to your Personal Information that we hold:
You can submit these requests by email to email@example.com or our postal address provided below. We may request specific information from you to help us confirm your identity prior to processing your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. Please note that if you decide to exercise some of your rights, we may be unable to perform the actions necessary to achieve the purposes set out above or you may not be able to use or take full advantage of the services we offer.
We maintain appropriate technical and organizational safeguards designed to help protect Personal Information from unauthorized disclosure or access and accidental or unlawful destruction, loss, or alteration. For example, we limit access of your Personal Information to authorized parties and have systems in place designed to ensure that we can restore availability and access to Personal Information in the event of a physical or technical incident. Although we use reasonable efforts to safeguard Personal Information, we cannot guarantee the security of Personal Information obtained or stored electronically.
We will store your Personal Information for no longer than is necessary for the performance of our obligations or to achieve the purposes for which the Personal Information was collected, or as may be permitted under applicable law. To determine the appropriate retention period, we will consider the amount, nature, and sensitivity of the Personal Information; the potential risk of harm from unauthorized use or disclosure of the Personal Information; the purposes for which we process the Personal Information and whether we can achieve those purposes through other means; and the applicable legal requirements. Unless otherwise required by applicable law, at the end of the retention period we will remove Personal Information from our systems and records or take appropriate steps to properly anonymize it.
Our Sites and services are not intended for and not targeted to children under 16 and we do not knowingly or intentionally collect information about children under 16. If we learn that we have received information children under 16, we will delete the information.
We encourage you to periodically review this page for the latest information on our privacy practices.